Legal
Refund Policy
Last Updated: February 6, 2026
Paddle is our Merchant of Record
All payments, billing, and refunds are processed by Paddle. When you purchase Atorly, your transaction is subject to Paddle's Buyer Terms.
Merchant of Record
Atorly uses Paddle as its Merchant of Record. All payments, billing, and refunds are handled by Paddle in accordance with their Buyer Terms. When you purchase Atorly, you are purchasing from Paddle, and your transaction is subject to Paddle's terms and policies.
Consumer Right to Cancel
If you are a consumer, you may have the right to cancel your purchase within 14 days under applicable consumer protection laws.
However, where the Product consists of digital content that is made immediately available to you, you expressly consent to immediate performance and acknowledge that you may lose your right of withdrawal once delivery has begun, in accordance with Paddle's Buyer Terms.
How to Request a Refund
To request a refund, please contact Paddle directly:
paddle.net/supportYou may also use the link included in your purchase receipt. Refunds, where applicable, are processed by Paddle to your original payment method.
Subscriptions
Subscriptions automatically renew unless cancelled. You may cancel your subscription at any time via your Paddle receipt or customer portal. Cancellation prevents future renewals.
Refund eligibility is governed by Paddle's Buyer Terms.
Contact
If you experience service issues, please contact us at:
We will assist you, and where appropriate, refunds will be processed by Paddle in accordance with their policies.
By using Atorly, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.